Technical Support Request

We encourage you to interact with us, as those interactions benefit everyone.  Please fill out the form below and click the Submit button – we will respond to you as quickly as we can.

There is no charge for submitting a support request nor for an initial response, but the provision of some types of support service may be chargeable.  If a service you request is chargeable you will be advised and we will only go ahead with your full approval.  You do not need to be a registered user or have a support contract in place to report bugs or make suggestions for product improvements. Bug reports are always free!

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Key Benefits

  • Synergy works tirelessly for your business
  • Quickly adapts to suit the needs of your business
  • Designed to develop and grow with your business
  • Intuitively easy to use and simple to set up
  • Helps save you time and manage your business more effectively
  • Plugins for additional areas such as Stock, Payroll, Sales Orders and more
  • Custom modules available for any specialised needs your business may have
  • Ongoing, accessible and responsive support packages mean help is always at hand
  • HMRC recognised for Making Tax Digital

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What our customers say

Back in 2015 and with much trepidation we took on the Synergy accounting software. Being a bit of a technophobe I was very concerned about keeping it up to date and everything in order, particularly as I hate anything to do with figures. The support has been immense and I am sure he must think that he is my accountant sometimes, however, he never makes me feel that I am being a pain in the neck, although I am sure he dreads my number coming up on his phone. Synergy does everything that my company needs, in spite of the me. When it came to the year-end accounts, it was just a case of printing off some reports and sending them off to the accountant. This leaves me in a position to renegotiate my accountants fee, as most of the work is done for him. After using Excel and trying Zero, Synergy has been well worth the investment and with the magnificent support... it is unbeatable.

Open House Estate Agents